Question 1

In a single-spaced letter or memo,one should:

Accepted Answer

In a single-spaced letter or memo, one should triple-space between the previous text and the heading and double-space between the heading and the text that follows.

Question 2

What guidelines should be followed while using colors and decorative devices?

Accepted Answer

Color works well to highlight points. Since the connotations of colors vary among cultures, it is good to check with experts before using color with international or multicultural audiences.

Question 3

Which of the following purposes should headings undertake?

Accepted Answer

Headings are words, short phrases, or short sentences that group points and divide a document into sections. They should enable a reader to see at a glance how the document is organized, to turn quickly to sections of special interest, and to compare and contrast points more easily.

Question 4

Which of the following guidelines should be used while designing a brochure?

Accepted Answer

While designing a brochure, it is important to use enough white space through lists and headings or short paragraphs with extra white space between them. Ragged right margins generally work better with short line lengths. It is best to avoid italic type and underlining, which can make text hard to read.

Question 5

When designing a website,it is a good design strategy to:

Accepted Answer

While designing web pages, one should provide visual variety through bullets, indentations, and others. One should also keep graphics small and specify the width and height so that the text can be viewed while graphics are still loading.

Question 6

Rachel Reed is writing a report on "Impacts of Deforestation in the Amazon." Among the many impacts,she wants to emphasize on global warming as the most critical one.She wants to place this information in the most important part of the page.In which quadrant of her report should Reed place this information?

Accepted Answer

Readers of English are accustomed to reading pages of text from left to right, developing this habit over a lifetime. Effective document designers tap into this habit. The top left quadrant, where the eye starts, is the most important and the bottom right quadrant, where the eye ends, is next most important.

Question 7

While using lists to create white space,it is important to:

Accepted Answer

While using a list, it is important to use tabs or indent to align items vertically. One should also make sure that all the items in it are parallel.

Question 8

Which of the following may be used as a decorative device in a document?

Accepted Answer

Many word-processing programs have arrows, pointing fingers, and a host of other dingbats that one can insert. Clip art packages and presentation software allow one to insert more and larger images into your text. Used in moderation, highlighting and decorative devices make pages more interesting.

Question 9

Johanna Richardson recently created a web page for the project,"Protection of Orangutans" which gained immense popularity among animal and nature lovers.Which of the following design principles did Richardson most likely use which helped the web page gain popularity?

Accepted Answer

While designing web pages, one should use small graphics so that the text can be viewed while the graphics are loading. One should also provide a link to the homepage on every page in the web.

Question 10

Lisa Morris recently prepared a brochure on an AIDS Campaign.However,when the brochure was distributed among the public,she received a general feedback that it was not user friendly.Which of the following did Morris most likely do?

Accepted Answer

While creating a brochure, it is important to avoid using italic type and underlining which makes it more difficult to read. One should also use two fonts, one for headings and one for body text, to create visual variety.

Question 11

Alice Turner needs to write a report for a class assignment and she has already finished planning and gathering all the necessary information for the report.She now wants to start writing and is planning on using a font which makes all letters use an equal amount of space.Which of the following should Turner use?

Accepted Answer

In fixed fonts every letter takes the same space; the letter "I" takes the same space as a "W". Courier and Prestige Elite are examples of fixed fonts.

Question 12

Nicole Campbell has finished designing a website for the travel company that she works for.She now needs to test its usability.Which of the following according to usability expert,Jakob Nielsen,should Campbell most likely do?

Accepted Answer

Usability testing is an important step in document design. To know whether a design is functional, it is good to test it with an audience. According to usability expert, Jakob Nielsen, the best usability testing involves watching people use the communication. Listening to what they think they do can often be misleading.

Question 13

Cheryl Mayer recently finished writing an assignment for an end-of-year project.Which of the following did she use for her headings if she wrote with a sans serif font?

Accepted Answer

Sans serif fonts lack serifs and are apt for titles and tables. Examples of Sans Serif fonts are Helvetica, Arial, Geneva, and Technical.

Question 14

According to usability consultant,Jakob Nielsen,what does an F-shaped pattern indicate when viewing web pages?

Accepted Answer

Jakob Nielsen, a web guru and usability consultant, provides research showing that web audiences use an F-shaped pattern when viewing web pages. The pattern shows that the most important information must be at the top of a page. Readers first quickly read across the top of a page. Then they move down the page and read across again, but for a shorter distance. Finally, they scan down the left side.

Question 15

Lisa Robinson is a sales manager at a bank.She recently received an electronic mail from a team member,John Hill,requesting leave during Christmas.Though the mail was formulated well,she felt like Hill was shouting at her.Which of the following did Hill most likely use?

Accepted Answer

Many people interpret text in full capitals as "shouting," especially when the text appears in online documents. In such cases, full capitals might elicit a negative response from an audience and it is best to use full capitals sparingly, if at all.

Question 16

A way to ensure that a reader stays long enough on a home page is to:

Accepted Answer

To keep visitors around long enough to find or buy what they want on a home page, one should make the first screen extremely easy to use. It is good to make it clear what readers will get if they click on a link. One should also provide navigation bars vertically on the left of the screen or horizontally on the top and bottom.

Question 17

Full justification should be used when:

Accepted Answer

One should use full justification when one cannot use proportional fonts or wants a more formal look. One can also use it if he wants to use as few pages as possible.

Question 18

While designing a document,which of the following should one undertake to make a web page useful for visually impaired viewers?

Accepted Answer

While designing web pages, one should use alternative text ("ALT tag") for visually impaired viewers.

Question 19

Which of the following illustrates parallel items in the list and best fits into the structure of the sentence that introduces the list?

Accepted Answer

1. Select trainers with a good track record2. Asking the same questions to all applicants3. Making decisions based on applicant's meritWhen using a list, one should make sure that all the items in it are parallel and that it fits into the structure of the sentence that introduces the list.

Question 20

Tracy Thompson has finished writing a progress report for her manager on the project she has been working on.However,when she browsed through the report on completion,she noticed a fundamental error in document design.Which of the following design errors did Thompson most likely notice?

Accepted Answer

Fonts are unified styles of type. While writing, it is best not to use more than two fonts in a single document.

Quiz 6: Designing Documents