Which of the following strategies should be adopted to communicate effectively with diverse customers?
A) Use care with nonverbal cues
B) Make sure that your language is exclusive
C) Address the customer using his or her first name
D) Assume familiarity when addressing others

Question

Quizplus · Accepted Answer

The nonverbal cues that you are familiar with may carry different meanings in other cultures. Be careful when you use symbols or gestures if you are not certain how your customer will receive them.

Which of the Following Strategies Should Be Adopted to Communicate