Close-ended questions are typically used to:
A) determine customer needs.
B) get one-syllable answers.
C) gather a lot of information.
D) uncover background data.

Name: Close-ended questions are typically used to: A) determine customer needs. B) get one-syllable answers. C) gather a lot of information. D) uncover background data.
Brand: Quizplus
Rating: 4.7 (47 reviews)

Question

Quizplus · Accepted Answer

Traditionally, closed-end questions start with verbs such as do, did, are, and will; elicit short, one-syllable responses; and gain little new information.

Close-Ended Questions Are Typically Used To