Give five examples of open-ended questions.
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Q41: Describe the four steps in the listening
Q44: Positive approaches to listening to a customer
Q45: In communication _ relates to ensuring that
Q46: Which of the following is an example
Q48: Elaborate on faulty assumptions as a factor
Q49: The brain can comprehend messages delivered at:
A)
Q50: Close-ended questions are typically used to:
A) determine
Q52: Because of past experiences with other customers,you
Q53: In which of the following situations will
Q55: _ is the primary skill most people
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