_____ is used to describe the giving of decision-making and problem-resolution authority to lower-level employees in an organization.
A) Micromanagement
B) Empowerment
C) Centralization
D) Totalitarianism

Question

Quizplus · Accepted Answer

Empowerment is the word used to describe the giving of decision-making and problem-resolution authority to lower-level employees in an organization. This precludes having to get permission from higher levels in order to take an action or serve a customer.

_____ Is Used to Describe the Giving of Decision-Making and Problem-Resolution