The concepts of unfreezing and refreezing the system are mainly represented in:
A) action research.
B) Lewin's force field model.
C) appreciative inquiry.
D) customer-driven change.
E) the diffusion of change process.

Question

Quizplus · Accepted Answer

The concepts of unfreezing and refreezing are core concepts of Lewin's force field model, which is a change management theory that focuses on identifying the forces that either encourage or restrain change within an organization. Unfreezing refers to the preparatory stage where individuals or organizations become aware of the need for change and are motivated to begin the process of change. Refreezing involves the stage where the organization integrates the new changes and establishes a new equilibrium within the system. Therefore, the best choice is B, Lewin's force field model.

The Concepts of Unfreezing and Refreezing the System Are Mainly