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Anna Is Training Sales Representatives on How to Use a New

Question 24

Multiple Choice

Anna is training sales representatives on how to use a new promotional pamphlet. She finds that the representatives are not very motivated to learn. One strategy Anna can use to increase their motivation is to:


A) give trainees continued practice on using the pamphlet even after they have mastered its use.
B) report the trainees' low motivation to their supervisors.
C) require trainees to use massed practice.
D) show trainees how effectively using the pamphlet will lead to increased sales.

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