Andy is completing a performance appraisal and must choose two items (from a group of four) that best describe his customer service employee. The type of appraisal format that Andy is completing is a:

Question

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The forced-choice checklist requires the rater to choose the best description from a set of predetermined statements or phrases. In this case, Andy must choose two items from four that best describe his employee's customer service.

Andy Is Completing a Performance Appraisal and Must Choose Two