Which of these is an example of the contextual performance dimension known as organizational courtesy?
A) a server who stays after work to help another server wait on a large group of people
B) a bus driver who is friendly and attentive to children, even when he is in a bad mood
C) a store clerk who encourages his friends to shop at the store where he is employed
D) a construction worker who always follows safety procedures
Correct Answer:
Verified
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A)bias.
B)fairness.
C)validity.
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