Recent research proposes that organizational citizenship behaviors (OCBs) result in positive coworker relationships, which serve as _____. This in turn affects the organization's overall performance and effectiveness.

Question

Quizplus · Accepted Answer

Recent research suggests that OCBs contribute to the development of social capital, defined as the resources and relationships available to individuals within a social network, such as within an organization. Positive coworker relationships resulting from OCBs help build social capital, which can ultimately impact the organization's overall performance and effectiveness. Therefore, option C - social capital is the best choice. Options A, B, and D might be related to OCBs but do not directly describe the impact of positive coworker relationships on an organization's effectiveness.

Recent Research Proposes That Organizational Citizenship Behaviors (OCBs) Result in Positive