A supervisor is examining his sales representatives' sales numbers, and they seem to be random. Whoever is the top salesperson one month might be the lowest the next month. This measure of performance lacks:

Question

Quizplus · Accepted Answer

The lack of consistency in sales numbers indicates that the measure of performance lacks reliability. Reliability refers to the consistency and stability of a measurement over time. Without reliability, it is difficult to accurately assess an individual's performance.

A Supervisor Is Examining His Sales Representatives' Sales Numbers, and They