Research shows that the cost and effort to obtain repeat sales from a satisfied customer is roughly __________ of that necessary to gain a sale from a new customer.

Question

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According to research, the cost and effort to obtain repeat sales from a satisfied customer are approximately 50% of that necessary to gain a sale from a new customer. This highlights the importance of customer retention and the value of building and maintaining relationships with existing customers.

Research Shows That the Cost and Effort to Obtain Repeat