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Services Refer to

Question 23

Multiple Choice

Services refer to


A) tangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.
B) intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.
C) activities provided to complement a tangible good-such as technical support for a computer.
D) any activity required for the production of a good that cannot be completed "in-house" and must be outsourced to another firm.
E) the human (non-mechanical) component (the workforce) that is part of the manufacturing process.

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