In the 1980s, a lapse in production quality and increase in Japanese imports drove the Harley-Davidson motorcycle company to the brink of bankruptcy.The company's share of the U.S.super-heavy-weight market-motorcycles with engine capacity of 850 cubic centimeters or more-collapsed from more than 40 percent in the mid 1970s to 23 percent in 1983.However, by 1989, Harley-Davidson controlled some 65 percent of the U.S.market; and both in the U.S.and overseas markets, the company won't be able to meet demand for years.From a marketing perspective, what was the most likely first step in Harley-Davidson's resurgence?
A) Development of a new mission statement and subsequent marketing strategy.
B) Repositioning their product in the minds of motorcycle buyers.
C) Performing a SWOT analysis.
D) Seeking new markets for the motorcycles both in the U.S.and in foreign markets.
E) Improving the quality of their product and communicating this to motorcycle buyers.
Correct Answer:
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A)taking stock of where