Question 1

The number of subordinates who report directly to a manager is known as what aspect of that manager's responsibility?

Accepted Answer

The term span of control refers to the number of subordinates who report directly to a manager.

Question 2

In designing an organization,if managers are grouped both by function and by product at the same time,what type of organizational structure is being used?

Accepted Answer

In a matrix structure,managers group people and resources in two ways simultaneously: by function and by product.

Question 3

One way organizations can keep their hierarchy flat is to:

Accepted Answer

Another way in which managers can keep the organizational hierarchy flat is by decentralizing authority.

Question 4

The relationship between the business units of the organization is known as what type of structure of the organization?

Accepted Answer

Most managers of large organizations choose a divisional structure and create a series of business units to produce a specific kind of product for a specific kind of customer.

Question 5

______ authority allows an organization and its employees to behave in a ______ way even as the organization grows and becomes ______.

Accepted Answer

Decentralizing authority allows an organization and its employees to behave in a flexible way even as the organization grows and becomes taller.

Question 6

Andy,the CEO for ABC Inc. ,structured his organization according to the product lines offered.What type of structure is the organization using?

Accepted Answer

When managers organize divisions according to the type of good or service they provide,they adopt a product structure.

Question 7

In which type of organizational design are employees correctly referred to as "two-boss employees"?

Accepted Answer

Team members in a matrix structure are known as two-boss employees.

Question 8

The relationship between all of the departments of the organization is called which type of structure of the organization?

Accepted Answer

A functional structure is an organizational structure composed of all the departments that an organization requires to produce its goods or services.

Question 9

When managers organize divisions according to the type of customer they focus on,they adopt a:

Accepted Answer

When managers organize divisions according to the type of customer they focus on,they adopt a market structure.

Question 10

The principle that states that top managers should always construct a hierarchy with the fewest levels of authority necessary to efficiently and effectively use organizational resources is referred to as:

Accepted Answer

The principle of the minimum chain of command states that top managers should always construct a hierarchy with the fewest levels of authority necessary to efficiently and effectively use organizational resources.

Question 11

When Taylor,the CEO for RST Consulting,began his company he had several locations around the country.Taylor decided to organize it based on the regions each facility served.What type of structure is RST consulting using?

Accepted Answer

When managers organize divisions according to the area of the country or world they operate in,they adopt a geographic structure.

Question 12

According to Hackman and Oldham's Job Characteristics Theory,the __________ workers feel that their work is meaningful and that they are responsible for the work outcomes,the __________ motivating the work becomes and the __________ likely the worker is to be satisfied by the work.

Accepted Answer

The more employees feel that their work is meaningful and that they are responsible for work outcomes and responsible for knowing how those outcomes affect others,the more motivating work becomes and the more likely employees are to be satisfied and to perform at a high level.

Question 13

An air traffic controller whose mistakes may result in a midair collision receives ______ on job performance than a person who compiles statistics for a business magazine who often has little idea of when he or she makes a mistake.

Accepted Answer

Feedback is the extent to which actually doing a job provides a worker with clear and direct information about how well he or she has performed the job.

Question 14

A committee of managers from different functions or divisions is formed to solve a specific,mutual problem.What they established is called:

Accepted Answer

A task force is a committee of managers from different functions or divisions formed to solve a specific,mutual problem.

Question 15

Another name for the organization's hierarchy of authority is:

Accepted Answer

The hierarchy of authority is an organization's chain of command-the relative authority that each manager has.

Question 16

The relative authority that each manager in the organization has from the CEO down to the lowest-level manager is called the:

Accepted Answer

Chain of command is the relative authority that each manager has extending from the CEO at the top,down through the middle managers and first-line managers,to the nonmanagerial employees who actually make goods or provide services.

Question 17

Managers can increase coordination among functions and divisions by:

Accepted Answer

Managers can increase coordination among functions and divisions by establishing liaison roles.

Question 18

At the Highway Department,Jim was assigned to a team to develop a new Route 70 river bridge.Jim reports to both the Engineering Manager and the Route 70 Project Manager.The Highway Department is utilizing:

Accepted Answer

In a matrix structure,managers group people and resources in two ways simultaneously: by function and by product.

Question 19

When different managers from different functional areas are brought together to work on an organizational task,this is known as:

Accepted Answer

A cross-functional team is a group of managers brought together from different departments to perform organizational tasks.

Question 20

Giving lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources is referred to as:

Accepted Answer

Decentralizing authority is giving lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources.

Quiz 10: Managing Organizational Structure and Culture

The number of subordinates who report directly to a manager is known as what aspect of that manager's responsibility?

In designing an organization,if managers are grouped both by function and by product at the same time,what type of organizational structure is being used?

One way organizations can keep their hierarchy flat is to:

The relationship between the business units of the organization is known as what type of structure of the organization?

authority allows an organization and its employees to behave in a way even as the organization grows and becomes __.

Andy,the CEO for ABC Inc. ,structured his organization according to the product lines offered.What type of structure is the organization using?

In which type of organizational design are employees correctly referred to as "two-boss employees"?

The relationship between all of the departments of the organization is called which type of structure of the organization?

When managers organize divisions according to the type of customer they focus on,they adopt a:

The principle that states that top managers should always construct a hierarchy with the fewest levels of authority necessary to efficiently and effectively use organizational resources is referred to as:

When Taylor,the CEO for RST Consulting,began his company he had several locations around the country.Taylor decided to organize it based on the regions each facility served.What type of structure is RST consulting using?

According to Hackman and Oldham's Job Characteristics Theory,the workers feel that their work is meaningful and that they are responsible for the work outcomes,the motivating the work becomes and the __ likely the worker is to be satisfied by the work.

An air traffic controller whose mistakes may result in a midair collision receives ______ on job performance than a person who compiles statistics for a business magazine who often has little idea of when he or she makes a mistake.

A committee of managers from different functions or divisions is formed to solve a specific,mutual problem.What they established is called:

Another name for the organization's hierarchy of authority is:

The relative authority that each manager in the organization has from the CEO down to the lowest-level manager is called the:

Managers can increase coordination among functions and divisions by:

At the Highway Department,Jim was assigned to a team to develop a new Route 70 river bridge.Jim reports to both the Engineering Manager and the Route 70 Project Manager.The Highway Department is utilizing:

When different managers from different functional areas are brought together to work on an organizational task,this is known as:

Giving lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources is referred to as: