You are assigned to resolve a conflict between two departments of an organisation.Both parties have equal power.Both the parties are under time pressure to resolve the conflict.You also realise that the parties lack trust/openness for problem solving.You are actively searching for a middle ground between the interests of the two parties.Which of the following conflict resolution styles would you use in this situation?

Question

Quizplus · Accepted Answer

In this situation, the best conflict resolution style to use is Compromising. Compromising involves finding a middle ground where both parties can agree to a solution. Given the equal power and time pressure of both parties, forcing or yielding may not be effective as it can lead to either side feeling resentful or unheard. Avoiding the conflict would only prolong the issue and make it more difficult to resolve. Compromising allows both parties to express their concerns and needs while finding a mutually beneficial solution.

You Are Assigned to Resolve a Conflict Between Two Departments