After watching the 30-minute infomercial on Oxy-Clean, Sarah was certain the cleaning product would remove the grape juice stain from her white carpet. In terms of the communication process, Sarah was __________ the message from Oxy-Clean.

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Decoding refers to the process of interpreting or understanding a message, which is what Sarah is doing by watching the infomercial and believing that Oxy-Clean will remove the grape juice stain from her carpet. Integration refers to incorporating the information into one's existing knowledge, transforming refers to changing the format or medium of a message, translating refers to converting a message from one language to another, and encoding refers to creating a message to be sent.

After Watching the 30-Minute Infomercial on Oxy-Clean, Sarah Was Certain