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The Subject of How to Deal with Difficult People in the Workplace

Question 21

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The subject of how to deal with difficult people in the workplace has received increasing attention in recent years from several authors who have made several valid points in dealing with this type of person.First,everyone can exhibit difficult behaviors or be difficult to deal with at times;some people,however,are invariably difficult,and their behavior follows predictable and identifiable patterns.What are the other two points?

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Second,what is difficult behav...

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