Emotional intelligence helps employees to avoid escalating constructive conflict into relationship conflict.

Question

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Emotional intelligence helps employees to regulate their emotions, empathize with others, and communicate effectively, which can prevent disagreements from turning into personal attacks and damaging relationships. By understanding their own emotions and the emotions of others, employees can find solutions that satisfy both parties without resorting to destructive behaviors.

Emotional Intelligence Helps Employees to Avoid Escalating Constructive Conflict into Relationship