For CRM software to work,the most important aspect for the firm is to recognize _____________.

Question

Quizplus · Accepted Answer

The most important aspect for a firm when implementing CRM software is to recognize how it can enable a customer-centric organization. This means understanding the importance of putting customers at the center of the business strategy and using the software to better manage customer interactions and information. The other options are not relevant or potentially damaging to the successful implementation of CRM software.

For CRM Software to Work,the Most Important Aspect for the Firm