Northstar Insurance is about to begin using a program that will change the way its adjusters settle insurance claims.Adjusters will be able to complete an adjustment and issue a check right at the scene of the accident.Although employees are uncertain that the new system will work,other insurance agencies have been successful with this approach.At Northstar Insurance,the new program represents ________ change.
A)motivated
B)innovative
C)adaptive
D)radically innovative
E)refusal to

Question

Quizplus · Accepted Answer

The new program represents an innovative change because it is a new and different way of doing things.

Northstar Insurance Is About to Begin Using a Program That