Steve,a hotel general manager,has had great success using MBO.Hannah,his district manager,has found that Steve's employees are highly motivated.Because Steve _________,Hannah is able to discern that he is using MBO.
A)has increased training
B)rewards his employees with compliments,raises,and other benefits as they meet their goals
C)is big on discipline
D)gives few compliments,but is very honest with his employees
E)uses the Outward Theory that proposes discussing issues in open meetings

Question

Quizplus · Accepted Answer

The fact that Steve's employees are highly motivated suggests that he is using a performance management technique that rewards employees as they meet their goals. Of the options provided, the only one that includes a management approach that involves rewards is choice B. This approach is consistent with Management by Objectives (MBO), which emphasizes setting specific, measurable goals and providing rewards as employees achieve them. Therefore, the best choice is B.

Steve,a Hotel General Manager,has Had Great Success Using MBO