At times,customers have an unexpected need and require certain departments,such as production,to change their schedule to meet the demands of the sales department.When Susan,the vice president of marketing,inspires the production team to put in the extra effort,she is playing a(n)____ role.
A)delegation
B)implementation
C)leadership
D)monitoring
E)staffing

Question

Quizplus · Accepted Answer

Susan is inspiring and motivating the production team to change their schedule to meet the demands of the sales department. This is an example of leadership, as she is influencing and guiding the team towards achieving the organization's goals. Delegation refers to assigning tasks and responsibilities to others, implementation refers to putting plans into action, monitoring refers to keeping track of progress and performance, and staffing refers to recruiting and hiring employees. While some of these may be involved in Susan's role, leadership is the most accurate choice.

At Times,customers Have an Unexpected Need and Require Certain Departments,such