use of toll-free telephone numbers that customers call to obtain information about products and make purchases is referred to as __________.

Question

Quizplus · Accepted Answer

The use of toll-free telephone numbers that customers call to obtain information about products and make purchases is referred to as inbound telemarketing. Outbound telemarketing involves the telemarketer calling potential customers to sell products or services. Outbound videoconferencing refers to using video calls to initiate a sales conversation, and interactive marketing involves engaging customers in two-way communication to build and foster relationships. Multichannel selling refers to using multiple channels, such as online and offline, to sell products or services.

Use of Toll-Free Telephone Numbers That Customers Call to Obtain