Services provided by specialized professionals such as medical diagnoses and legal services have certain properties or characteristics that the consumer may find impossible to evaluate even after purchase and consumption.What are these properties called?

Question

Quizplus · Accepted Answer

The properties or characteristics that specialized professional services have that are difficult for customers to evaluate even after purchase and consumption are called credence properties. This is because consumers have to trust the expertise and judgment of the specialized professional and may not have the knowledge or ability to verify the quality of the service received.

Services Provided by Specialized Professionals Such as Medical Diagnoses and Legal