tool available for services when dealing with capacity management is to use __________ to charge different prices during different times of the day or the week to balance supply and demand.
A) off-peak pricing
B) variable hours of operation-opening or closing a store at different times
C) sales promotion incentives such as coupons
D) build-to-order service delivery systems
E) rationing

Question

Quizplus · Accepted Answer

Off-peak pricing allows services to charge lower prices during times of lower demand, which encourages customers to use the service during those times and balances out the overall demand. This can help to manage capacity by spreading out demand more evenly throughout the day or week.

Tool Available for Services When Dealing with Capacity Management Is