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Midland Industries Is the Manufacturer of Metal-Frame Backyard Pools and Pool

Question 143

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Midland Industries is the manufacturer of metal-frame backyard pools and pool accessories.The controller of the company recognizes that the success of the company depends on both financial and nonfinancial measures.Place an "X" in the appropriate columns to indicate whether the following measures are leading or lagging and financial or nonfinancial.
 Leading  Lagging  Financial  Non financial  Current ratio  Quality of product  Design software reported bugs  Direct labor rate variance  Makeup of skilled versus unskilled labor  Number of product returns  Number of customer complaints  Net income  Customer satisfaction survey response  Addition of two new employees \begin{array} { | l | c | c | c | c | } \hline & \textbf { Leading } & \textbf { Lagging } & \textbf { Financial } & \textbf { Non financial } \\\hline \text { Current ratio } & & & & \\\hline \text { Quality of product } & & & & \\\hline \text { Design software reported bugs } & & & & \\\hline \text { Direct labor rate variance } & & & & \\\hline \text { Makeup of skilled versus unskilled labor } & & & & \\\hline \text { Number of product returns } & & & & \\\hline \text { Number of customer complaints } & & & & \\\hline \text { Net income } & & & & \\\hline \text { Customer satisfaction survey response } & & & & \\\hline \text { Addition of two new employees } & & & & \\\hline\end{array}

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