________ is the fundamental rethinking and redesign of business processes to achieve improvements in critical measures of performance such as cost, quality, service, speed, and customer satisfaction.

Question

Quizplus · Accepted Answer

The definition given perfectly fits the concept of Reengineering, which is about completely rethinking and redesigning business processes to achieve significant improvements in various measures of performance such as cost, quality, service, speed, and customer satisfaction.

________ Is the Fundamental Rethinking and Redesign of Business Processes