Which of the following is NOT true of the balanced scorecard?
A)Different strategies call for different scorecards.
B)Successful implementation requires commitment and leadership from top management.
C)Only objective measures should be used and subjective measures should be avoided.
D)Cause-and-effect linkages may not be precise and should evolve over time.

Question

Quizplus · Accepted Answer

The balanced scorecard includes both objective and subjective measures, as well as financial and non-financial measures. The use of subjective measures allows for a more comprehensive view of organizational performance. Therefore, the statement that only objective measures should be used is not true.

Which of the Following Is NOT True of the Balanced