Zingerman's Deli operates seven retail stores throughout the city. It plans to develop a new marketing plan to extend its number of stores and operating hours. In developing this marketing plan, it has asked its employees for feedback on the changes it plans to makes. In this case, the employees are Zingerman's ____ customers.
A)external
B)extended
C)intended
D)internal
E)domestic

Question

Quizplus · Accepted Answer

Internal customers are individuals or departments within a company that depend on the work of other individuals or departments within the same company. In this case, Zingerman's employees are internal customers as they work within the company and are being asked for feedback on the marketing plan. External customers are individuals or organizations outside of the company who purchase goods or services from the company. Extended and intended customers are not commonly used terms in this context, and domestic refers to customers within a particular country.

Zingerman's Deli Operates Seven Retail Stores Throughout the City