Zero Defects (ZD) is achieved by identifying defects in production processes and fixing them.
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Q47: To get top management's attention about quality
Q48: The term "six sigma" is based on
Q49: ISO 9000:2000 is best used by firms
Q50: Costs of recalls and warranty claims are
Q51: Corporate sponsors who support Six Sigma activities
Q53: The Gap model helps managers to analyze
Q54: The costs associated with maintenance and inspection
Q55: In the define phase of the Six
Q56: ISO 9000:2000 is used only in the
Q57: W. Edwards Deming proposed a simple definition
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