Question 1

According to the text,"informal mediation" isn't really effective;
conflicting parties should always hire a trained professional.

Accepted Answer

The text does not provide enough context to determine the effectiveness of informal mediation or whether hiring a trained professional is always necessary.

Question 2

Which of the following is NOT an advantage of mediation?

Accepted Answer

Mediation is all about reaching a mutually agreeable settlement. Disagreeing on the settlement defeats the purpose of mediation.

Question 3

All of the following are limitations to mediation EXCEPT:

Accepted Answer

B

Question 4

Which of the following is a potential advantage for using adjudication to manage conflicts?

Accepted Answer

The answer of Which of the following is a potential...

Question 5

Intervention helps transform conflicts in many ways.Which of the following would not qualify as "transformation?"

Accepted Answer

The answer of Intervention helps transform conflicts in many ways.Which...

Question 6

Adjudication is the most competitive method of 3^rd-party intervention.

Accepted Answer

Adjudication involves a neutral third party making a binding decision on a dispute between two parties. It is often considered the most formal and structured form of dispute resolution and can be highly competitive as parties may be motivated to present their case in the strongest possible light.

Question 7

Mediators control the "process" of communication,not the outcomes of
the mediation.

Accepted Answer

Mediators are responsible for managing the communication and interaction between conflicting parties during mediation. However, the mediator's role is not to impose a specific outcome or resolution, but rather to help the parties find their own mutually agreeable solution. Ultimately, the outcome of the mediation is up to the parties themselves.

Question 8

Which of the following statements is FALSE?

Accepted Answer

Mediators do not need to be content experts in the area of dispute, but rather, they should have an understanding of the context and underlying issues of the dispute. The mediator's role is to facilitate communication and find a mutually agreeable solution, not to provide expert advice on the topic at hand.

Question 9

One risk of informal intervention is "becoming the enemy."

Accepted Answer

When intervening informally, there is always a risk of being perceived as meddling or interfering, which can lead to strained relationships and being seen as an adversary instead of an ally.

Question 10

According to the text,"taking a side" in mediation is okay,as long as the
third party is still working to help both people.

Accepted Answer

In mediation, the third party should remain neutral and not take sides to ensure a fair process and help both parties reach a mutual agreement.

Question 11

When power between two parties is highly imbalanced,adjudication is
likely to be the best form of third-party intervention.

Accepted Answer

Adjudication, also known as litigation or arbitration, is often the best form of third-party intervention when there is a significant power imbalance between two parties. This is because adjudicators have the authority to make a binding decision, which can help to level the playing field and ensure that the weaker party is not unfairly disadvantaged. In contrast, other forms of third-party intervention, such as mediation or negotiation, may not be as effective in addressing power imbalances.

Question 12

Mediation,by definition,allows the participants to manage their
own conflicts,and ultimately,their outcomes.

Accepted Answer

Mediation is a voluntary process that allows parties in a conflict to actively participate in resolving their own disputes with the help of a neutral third party mediator. The parties control the outcome and reach a mutually agreeable solution.

Question 13

Being a "coach" requires the same skills as being a good friend to a person
in conflict.

Accepted Answer

Being a coach involves specific skills such as active listening, providing structured guidance, and setting goals, which are different from the informal support and empathy typically offered by a good friend in a conflict situation.

Question 14

When an authority listens to both sides of a dispute,questions the parties to the conflict,and then renders a judgment that both parties have agreed ahead of time to accept,which of the following intervention strategies is in play?

Accepted Answer

This scenario describes the intervention strategy of arbitration. In arbitration, an impartial third party listens to both sides of a dispute and renders a decision that both parties have agreed to accept ahead of time. This differs from mediation, in which the third party assists the parties in reaching their own agreement, and conciliation, in which the third party serves to improve communication and reduce tensions between the parties. Adjudication involves a legal judgment or ruling by a judge or court, and facilitation involves guiding a group or team towards a common goal.

Question 15

A "Guardian ad litem" serves as a child advocate in the adjudication
system.

Accepted Answer

A Guardian ad litem is appointed by a court to represent the best interests of a child in legal proceedings, particularly in cases of abuse or neglect. Their role is to provide recommendations to the court based on their investigation of the child's situation and needs.

Question 16

When conflicting parties arbitrate,they consider the advice of the
arbitrator,but they can still choose what they want to do.

Accepted Answer

The answer of When conflicting parties arbitrate,they consider the advice...

Question 17

Because mediation relies on agreements developed by all of the parties to the conflict,mediation brings which of the following advantages to other forms of dispute resolution?

Accepted Answer

The answer of Because mediation relies on agreements developed by...

Question 18

Which of the following contexts would be appropriate for mediation?

Accepted Answer

Mediation can be appropriate in any context where there is a dispute or conflict that needs resolution and where both parties are willing to work towards a mutually agreeable solution. Marital disputes, workplace disputes, teacher/student disagreements, and conflicts amongst members of a Homeowners' Association are all examples of situations where mediation could be useful. Therefore, any of the above may be appropriate contexts for mediation.

Question 19

In which of the following situations is third-party intervention appropriate?

Accepted Answer

Third-party intervention is appropriate in all these situations as it can help mediate disputes, provide neutral perspectives, and facilitate fair resolutions.

Question 20

Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict?

Accepted Answer

The answer of Which form of alternative dispute resolution gives...

Quiz 9: Third-Party Intervention

According to the text,"informal mediation" isn't really effective; conflicting parties should always hire a trained professional.

Which of the following is NOT an advantage of mediation?

All of the following are limitations to mediation EXCEPT:

Which of the following is a potential advantage for using adjudication to manage conflicts?

Intervention helps transform conflicts in many ways.Which of the following would not qualify as "transformation?"

Adjudication is the most competitive method of 3rd-party intervention.

Mediators control the "process" of communication,not the outcomes of the mediation.

Which of the following statements is FALSE?

One risk of informal intervention is "becoming the enemy."

According to the text,"taking a side" in mediation is okay,as long as the third party is still working to help both people.

When power between two parties is highly imbalanced,adjudication is likely to be the best form of third-party intervention.

Mediation,by definition,allows the participants to manage their own conflicts,and ultimately,their outcomes.

Being a "coach" requires the same skills as being a good friend to a person in conflict.