Employee satisfaction and other workforce-related measures fall into which perspective in the Balanced Scorecard?
A)Financial
B)Customer
C)Innovation and Learning
D)Internal

Question

Quizplus · Accepted Answer

Employee satisfaction and other workforce-related measures fall into the Innovation and Learning perspective of the Balanced Scorecard, as this perspective includes metrics related to employee training and development, organizational culture, and employee engagement, which are key drivers of innovation and learning within an organization.

Employee Satisfaction and Other Workforce-Related Measures Fall into Which Perspective