In Six Sigma terminology, a defect is any mistake or error that is passed on to the customer.

Name: In Six Sigma terminology, a defect is any mistake or error that is passed on to the customer.
Brand: Quizplus
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Quizplus · Accepted Answer

In Six Sigma terminology, a defect is defined as any deviation from customer expectations or specifications, whether it is detected by the customer or not. So, any mistake or error that is passed on to the customer is considered a defect in Six Sigma.

In Six Sigma Terminology, a Defect Is Any Mistake or Error