Root cause analysis uses all of the following tools and methods except
A)Zero Defects
B)Seven Quality Control Tools
C)5-Why Technique
D)DMAIC

Question

Quizplus · Accepted Answer

Zero Defects is not a tool or method commonly used in root cause analysis. It is a philosophy and approach to quality management that emphasizes the prevention of defects rather than their detection and correction. The other options listed (Seven Quality Control Tools, 5-Why Technique, and DMAIC) are commonly used in root cause analysis.

Root Cause Analysis Uses All of the Following Tools and Methods