Which of the following is true regarding the history of quality management?
A) During the Industrial Revolution, workers on the shop floor began to take on increased responsibility for quality.
B) Six Sigma was developed in Japan as a cost reduction approach during the 1970s.
C) Deming's diagram of a value chain emphasized the importance of consumers and suppliers in supporting continuous quality improvement.
D) Beginning around 1950, Deming and Juran began educating top U.S.managers, which lead to the growth and development of quality management in the U.S.
Correct Answer:
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