At a gas station, a diesel pump nozzle that will not fit into a non-diesel automobile is an example of ____?
A)Kaizen blitz
B)dpmo
C)Poka-yoke
D)External failure

Question

Quizplus · Accepted Answer

The diesel pump nozzle that does not fit into a non-diesel automobile is an example of poka-yoke, which is a Japanese term that translates to "mistake-proofing." This technique is used in Lean manufacturing to prevent errors and defects in the production process. In this case, the nozzle is designed in such a way that it cannot be inserted into a non-diesel vehicle, preventing the possibility of fueling with the wrong type of fuel.

At a Gas Station, a Diesel Pump Nozzle That Will