3M encourages its employees to think of creative solutions to problems.It uses what is called out of the box thinking,and no idea is thought to be too ridiculous or too petty if it will solve a problem.Jana did not feel as if she could make suggestions in front of people who had been members of her work team for many years,even though no one else seemed shy about sharing ideas.Eventually,due to a process called ____,Jana became comfortable with sharing her ideas.
A) brainwashing
B) forced conformity
C) norm generalization
D) norm variation
E) socialization

Question

Quizplus · Accepted Answer

Socialization is the process of learning and internalizing the norms, values, beliefs, and behaviors expected in a particular social group. In this case, Jana was not comfortable sharing her ideas initially, but eventually became comfortable through the process of socialization, where she learned from her colleagues about the norms of sharing ideas and being creative. The other answer choices (A, B, C, and D) are not applicable or appropriate in this context.

3M Encourages Its Employees to Think of Creative Solutions to Problems.It