SCENARIO 5-4
You have been promoted to supervisor of a work team in your department.You remember from your OB course that high-performing teams are noted for the high-level of trust members have in one another.You also remember that researchers identified five dimensions that help build one's trustworthiness.In order to achieve high performance,you choose to focus on building trust among team members.

-Referring to SCENARIO 5-4,one way in which you decide to build trust within your work team is by
A)encouraging members to practise quantitative analysis.
B)instituting individual incentives.
C)demonstrating good judgment in some situations.
D)being truthful and honest.
E)monitoring behaviours.

Question

SCENARIO 5-4
You have been promoted to supervisor of a work team in your department.You remember from your OB course that high-performing teams are noted for the high-level of trust members have in one another.You also remember that researchers identified five dimensions that help build one's trustworthiness.In order to achieve high performance,you choose to focus on building trust among team members.

-Referring to SCENARIO 5-4,one way in which you decide to build trust within your work team is by
A)encouraging members to practise quantitative analysis.
B)instituting individual incentives.
C)demonstrating good judgment in some situations.
D)being truthful and honest.
E)monitoring behaviours.

Quizplus · Accepted Answer

The scenario clearly states that the supervisor wants to build trust among team members by focusing on the five dimensions of trustworthiness. Being truthful and honest is one of the dimensions mentioned by researchers as a key factor in building trust. Therefore, this is the best choice to build trust within the work team. Encouraging members to practice quantitative analysis, instituting individual incentives, and monitoring behaviors may be important for other aspects of team performance, but they are not directly related to building trust. Demonstrating good judgment may be a helpful quality for building trust, but it is not as specific or directly related as being truthful and honest.

SCENARIO 5-4 You Have Been Promoted to Supervisor of a Work Team