Question 1

When group members exaggerate the initial positions that they held concerning an issue,the group has experienced

Accepted Answer

Groupshift occurs when, during group discussions, members tend to shift towards more extreme positions than they initially held. This phenomenon explains why groups sometimes make decisions that are more extreme than the individual decisions of the members before the group discussion.

Question 2

Francine was at an auction,and,like many other bidders,she wanted to successfully bid on an antique lamp.She managed to outbid 10 other bidders,but she ended up paying $5000 more than it was worth.Francine has exhibited

Accepted Answer

Francine's behavior is indicative of escalation of commitment, as she continued to bid higher despite the lamp being overpriced and the competition stiff. She likely became emotionally attached to winning the auction and could not let go, leading to her paying a significant premium for the item.

Question 3

Emery's team must make a decision quickly in the next few days about which marketing strategy to use in order to launch a new product.He has noticed that when the team has been together making decisions in the past,the team members favour more risky approaches than they do as individuals.Emery thinks that ________ is taking place when the team makes decisions.

Accepted Answer

Groupshift refers to the phenomenon in group decision-making where the group ends up taking a more extreme position than the individual members would have taken on their own. In this case, the team members are favoring riskier approaches than they would have as individuals. Groupthink (choice D) is a phenomenon where the desire for group harmony overrides the need for critical evaluation of ideas, leading to flawed decision-making. Intuition (choice A), brainstorming (choice C), and availability bias (choice E) do not accurately describe the situation described in the question.

Question 4

The evidence indicates that,on average,groups make

Accepted Answer

Multiple studies have shown that groups tend to make better quality decisions than individuals. This could be due to a variety of factors, including increased diversity of perspectives, more comprehensive analysis of information, and collective intelligence.

Question 5

SCENARIO 9-1
Your organization is considering the use of teams for decision making.You have read and studied the topic extensively.Now you are trying to inform your manager about the advantages and disadvantages of group decision-making.

-Referring to SCENARIO 9-1,you should expect a weakness of group decision-making to

Accepted Answer

Group decision-making is often more time-consuming than individual decision-making because it involves discussion, debate, and consensus-building among multiple participants.

Question 6

Groupshift most often means decisions

Accepted Answer

Groupshift refers to a phenomenon in which group decisions are more extreme or risky than individual decisions. Therefore, option B "are more risky" is the best choice. Option A, C, D, and E are incorrect.

Question 7

One of the symptoms of groupthink is

Accepted Answer

The illusion of unanimity is a symptom of groupthink where members of a group mistakenly believe that there is a consensus of opinion and agreement on the group's decision, even if some members disagree or have doubts. This leads to a lack of critical thinking, constructive conflict, and consideration of alternate viewpoints, resulting in poor decisions.

Question 8

Andre is very ambitious about his future in the company.He currently has a fairly high level of power as a director of a division.Recently there is a noticeable tendency for his decision making to be more

Accepted Answer

As Andre has high power in the company, he may feel the need to protect his position and not take unnecessary risks which can cause his downfall. Therefore, he is becoming more risk-averse in his decision making.

Question 9

Sharon is really upset about her performance evaluation.Ellen,her boss,chastised her for a recent error that she made and failed to acknowledge many of Sharon's successes,the majority of which occurred three to six months ago.Ellen has exhibited

Accepted Answer

Ellen has exhibited availability bias, which means she is relying more heavily on recent information (the recent error made by Sharon) and overlooking older information (Sharon's successes from three to six months ago). This bias occurs because recent information is more readily available or easier to recall than older information.

Question 10

Groupthink would most likely happen in

Accepted Answer

Groupthink is more likely to occur in groups where cohesion is considered more important than critical thinking or open dialogue. In such groups, members are more likely to prioritize group harmony over independent thinking, which can lead to a lack of diverse perspectives and a failure to consider alternative solutions.

Question 11

Ahmad was upset.The new product line that he introduced last year has been a total failure.At the time that he had made the decision to go ahead with it,the economy was strong.However,shortly after the line was launched,the economy weakened sharply,and this contributed to its failure.He felt that he should have seen the downturn in the economy coming,and,thus,he should not have launched the new product line.Ahmad is experiencing

Accepted Answer

Ahmad is experiencing hindsight bias, as he is looking back on the decision and believing that he should have seen the downturn coming, even though it was unforeseeable at the time the decision was made.

Question 12

Dante recently started his career and was concerned that he had already made some decisions with a biased frame of mind.In order to reduce the chances that this will happen in the future,when faced with new decisions,he plans to

Accepted Answer

Generating more alternatives can help Dante overcome any biases he may have by allowing him to consider a greater range of options before making a decision. This can reduce the likelihood that he will rely on preconceived notions or confirmatory bias to make a choice.

Question 13

Your director stresses the value of making a decision on initial information.She insists that what is initially considered in the decision-making process should be weighed as most important throughout the implementation of the decision.She has instructed you to ignore any subsequent information that you find since the decision was made.This is an example of

Accepted Answer

The anchoring bias occurs when an individual relies too heavily on an initial piece of information (the "anchor") when making decisions. In this scenario, the director's insistence on prioritizing initial information over any subsequent information aligns with the definition of the anchoring bias.

Question 14

Irena is faced with a problem whose solution requires a high degree of creativity.What is the best approach to solving this problem?

Accepted Answer

Asking a group of employees to solve the problem is the best approach to take, as it allows for a diverse range of perspectives and ideas to be shared. This can lead to a higher likelihood of creative and innovative solutions being generated. Additionally, involving employees in problem-solving processes can increase employee engagement and feelings of ownership over the organization's success.

Question 15

You are a supervisor at the nearby manufacturing plant.You have been trying to explain to your employees some of the ways that group decisions can be made.You tell them that when a group is developing alternative courses of action to solve a problem,some decision-making techniques generate more alternatives than others.The decision-making technique that will likely generate the most alternatives is

Accepted Answer

The answer of You are a supervisor at the nearby...

Question 16

SCENARIO 9-1
Your organization is considering the use of teams for decision making.You have read and studied the topic extensively.Now you are trying to inform your manager about the advantages and disadvantages of group decision-making.

-Referring to SCENARIO 9-1,you have observed that the group tends to arrive at consensus very quickly and you know that the group is very cohesive.You conclude that they may be experiencing

Accepted Answer

The group's quick consensus and high cohesion can be signs of groupthink, which is a phenomenon in which groups strive for unanimity at the expense of critical thinking and alternative viewpoints. This can result in flawed decision-making and disregard for potential risks or negative consequences.

Question 17

Wherever possible,groupthink should be avoided because it results in

Accepted Answer

Groupthink results in reduced effectiveness because members may prioritize conformity over critical thinking and alternative perspectives, leading to a lack of creativity and innovation in decision-making. Additionally, groupthink can result in the suppression of dissenting opinions, which can lead to flawed decision-making and increased risk.

Question 18

You are a supervisor at the nearby plant.You have been trying to explain to your employees some of the benefits of group decisions.You want the group to try ______________ to generate more ideas and alternatives for the issue at hand.

Accepted Answer

Brainstorming is a technique specifically designed to encourage a group to generate a large number of ideas for the solution to a problem, making it the most appropriate choice for generating more ideas and alternatives for the issue at hand.

Question 19

Steve submitted a proposal to his boss for a new piece of equipment that his department needed.He felt sure that his proposal would be approved even though it was a difficult year financially for his company,and he predicted that it would be approved.Unfortunately,to his surprise,his proposal was rejected.Steve has exhibited

Accepted Answer

The answer of Steve submitted a proposal to his boss...

Question 20

SCENARIO 9-1
Your organization is considering the use of teams for decision making.You have read and studied the topic extensively.Now you are trying to inform your manager about the advantages and disadvantages of group decision-making.

-Referring to SCENARIO 9-1,you should expect to find that an advantage is that

Accepted Answer

One of the advantages of group decision-making is increased acceptance of the decision. When individuals have input and participation in the decision-making process, they are more likely to support the final decision. This can lead to better implementation and outcomes for the organization.

Quiz 9: Decision Making,creativity and Ethics

When group members exaggerate the initial positions that they held concerning an issue,the group has experienced

Francine was at an auction,and,like many other bidders,she wanted to successfully bid on an antique lamp.She managed to outbid 10 other bidders,but she ended up paying $5000 more than it was worth.Francine has exhibited

The evidence indicates that,on average,groups make

Groupshift most often means decisions

One of the symptoms of groupthink is

Andre is very ambitious about his future in the company.He currently has a fairly high level of power as a director of a division.Recently there is a noticeable tendency for his decision making to be more

Sharon is really upset about her performance evaluation.Ellen,her boss,chastised her for a recent error that she made and failed to acknowledge many of Sharon's successes,the majority of which occurred three to six months ago.Ellen has exhibited

Groupthink would most likely happen in

Dante recently started his career and was concerned that he had already made some decisions with a biased frame of mind.In order to reduce the chances that this will happen in the future,when faced with new decisions,he plans to

Irena is faced with a problem whose solution requires a high degree of creativity.What is the best approach to solving this problem?

Wherever possible,groupthink should be avoided because it results in

You are a supervisor at the nearby plant.You have been trying to explain to your employees some of the benefits of group decisions.You want the group to try ______________ to generate more ideas and alternatives for the issue at hand.