____ studies the way work moves through the organization in order to improve efficiency.
A) Work flow analysis
B) Job analysis
C) business process re-engineering
D) Time-and-motion analysis

Question

Quizplus · Accepted Answer

Work flow analysis is the process of studying how work is performed within an organization, identifying ways to improve efficiency, reducing waste, and increasing the quality of the product or service. It focuses on the movement of work, raw materials, and finished products through the organization. Job analysis, on the other hand, focuses on describing the duties and responsibilities of a particular job. Business process re-engineering is a radical redesign of business processes to achieve dramatic improvements in productivity, quality, and customer satisfaction. Time-and-motion analysis is a technique used to study the amount of time and motion involved in completing a specific task.

____ Studies the Way Work Moves Through the Organization in Order