Since service organizations focus more on hands-on activity that machines can't replace,it follows that service productivity cannot be increased.

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Quizplus · Accepted Answer

Service productivity can be increased through various means such as training and development of employees, streamlining processes, improving communication and customer service etc. While machines may not be able to replace certain aspects of service provision, they can still enhance and support productivity in many ways.

Since Service Organizations Focus More on Hands-On Activity That Machines