A good is:
A) A service
B) An intangible item
C) A tangible item
D) All of the above
Correct Answer:
Verified
Q39: _ is a predetermined standard that defines
Q40: _ issues deal with day-to-day issues.
A) Tactical
B)
Q41: Innovation is:
A) The reinvention of an old
Q42: A customer is:
A) Anyone
B) Anyone who buys
Q43: Value means customers believe:
A) You cannot compete
Q45: Employees help create profit for their companies
Q46: The quality equation is:
A) Profits provide for
Q47: Employees should be:
A) Dependable
B) Responsive
C) Competent
D) All
Q48: _ means customers believe they are getting
Q49: A customer is an individual or business
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