The quality equation is:
A) Profits provide for quality inputs
B) Quality employees produce loyal customers
C) Quality products result in quality inputs, which result in profits
D) None of the above.
Correct Answer:
Verified
Q41: Innovation is:
A) The reinvention of an old
Q42: A customer is:
A) Anyone
B) Anyone who buys
Q43: Value means customers believe:
A) You cannot compete
Q44: A good is:
A) A service
B) An intangible
Q45: Employees help create profit for their companies
Q47: Employees should be:
A) Dependable
B) Responsive
C) Competent
D) All
Q48: _ means customers believe they are getting
Q49: A customer is an individual or business
Q50: Performance monitors:
A) Is another word for standards
B)
Q51: _ is the treatment an employee provides
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