Employees should be:
A) Dependable
B) Responsive
C) Competent
D) All of the above
Correct Answer:
Verified
Q42: A customer is:
A) Anyone
B) Anyone who buys
Q43: Value means customers believe:
A) You cannot compete
Q44: A good is:
A) A service
B) An intangible
Q45: Employees help create profit for their companies
Q46: The quality equation is:
A) Profits provide for
Q48: _ means customers believe they are getting
Q49: A customer is an individual or business
Q50: Performance monitors:
A) Is another word for standards
B)
Q51: _ is the treatment an employee provides
Q52: _ is money from sales minus expenses.
A)
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