_____ is the process of rejuvenating lost relationships with customers.
A)Customer polarization
B)Customer acquisition
C)Customer win-back
D)Customer orientation

Question

Quizplus · Accepted Answer

Customer win-back is the process of rejuvenating lost relationships with customers. It involves identifying customers who have lapsed or have stopped purchasing from the business and implementing strategies to bring them back. This may include targeted marketing campaigns, personalized promotions, and improved customer service. The goal is to re-establish a positive relationship with the customer and regain their trust and loyalty.

_____ Is the Process of Rejuvenating Lost Relationships with Customers