You just bought a car dealership that has been in business for many years.The former owner trained his team in transaction-based marketing.But you believe in a relationship marketing approach,so you plan to retrain the salespeople to focus primarily on:
A) Creating inducements to close the sale
B) Succeeding in short-term exchanges
C) Limiting communication with customers
D) Succeeding in one-time exchanges
E) Prioritizing customer service
Correct Answer:
Verified
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