A popular cleaning services business employs the following tagline: "Cleaning up life's messes so you can take a breather!"
Required:
Which of the following service quality variables is best illustrated in the tagline presented above?
A)empathy
B)reliability
C)tangibles
D)assurance
E)responsiveness

Question

A popular cleaning services business employs the following tagline: "Cleaning up life's messes so you can take a breather!"
Required:
Which of the following service quality variables is best illustrated in the tagline presented above?​
A)​empathy
B)​reliability
C)​tangibles
D)​assurance
E)​responsiveness

Quizplus · Accepted Answer

The tagline emphasizes empathy by acknowledging the challenges of life's messes and offering a solution that provides relief and a break from the stress.

A Popular Cleaning Services Business Employs the Following Tagline: "Cleaning