_____ refers to the postsale activities employed by salespeople that determine whether an individual who made a recent purchase will become a repeat customer.

Name: _____ refers to the postsale activities employed by salespeople that determine whether an individual who made a recent purchase will become a repeat customer.
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Question

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Follow-up refers to the activities undertaken after a sale to ensure customer satisfaction and to foster customer loyalty, aiming to turn new customers into repeat customers.

_____ Refers to the Postsale Activities Employed by Salespeople That