Which of the following measures would most likely be found in the internal business process perspective of the balanced scorecard?
A)Change in market share
B)Training days per employee
C)Residual income
D)Percent capacity utilization

Question

Quizplus · Accepted Answer

Percent capacity utilization is a measure of how efficiently a company is using its resources, which aligns with the internal business process perspective of the balanced scorecard.

Which of the Following Measures Would Most Likely Be Found